Last updated: 22 October 2026
This page explains payment, access restoration and refunds for purchases made within Auriezon using Apple's in-app purchase system.
Current purchase model
Auriezon offers Monthly and Annual auto-renewing Premium subscriptions, alongside a Lifetime one-time, non-consumable Premium purchase, where available. These options unlock the eligible Premium features described on the purchase screen.
The exact features, price, billing period, currency, taxes where applicable, renewal information and availability are displayed in the app and Apple's confirmation interface before payment. Do not rely on an outdated website price or screenshot instead of the current purchase screen.
What a one-time purchase means
An eligible successful purchase unlocks the Premium features included in the offer, subject to purchase validation and platform compatibility. You are not charged recurring subscription fees for this purchase. A one-time entitlement should not be confused with a promise of perpetual app operation, support for every future device, or access to separately offered products. Applicable statutory rights and the representation made at the time of purchase remain unaffected.
Billing and purchase verification
Apple handles payment authorization, billing and applicable purchase records through the Apple Account used for the transaction. Auriezon uses Apple's StoreKit entitlement information to determine whether applicable Premium functionality should be available. SQYTCH does not receive your full payment-card number through the app.
If a transaction is interrupted or pending, access may not be granted until Apple confirms the purchase. Do not attempt repeated purchases before checking the Apple purchase history and using Restore Purchases.
Restore Purchases
Use Restore Purchases in Auriezon to restore eligible purchases associated with the same Apple Account, where supported by Apple and the app. Restoration requires the relevant entitlement and may depend on connectivity, App Store availability and account settings. A restore does not recover countdowns, Memories or other app data; those are handled separately by local storage, backups and optional iCloud sync.
Refund requests
For App Store purchases, Apple provides the purchase-refund request process. Visit https://reportaproblem.apple.com/, sign in with the Apple Account used for the transaction and choose Request a refund where available. Apple evaluates refund eligibility and processes approved refunds according to its rules and applicable local law.
If something you paid for does not work as described, you can also contact [email protected] so we can investigate or help you find the appropriate remedy. We cannot guarantee Apple's approval of a refund request, but we will not represent Apple's discretionary process as a waiver of your mandatory legal rights.
If Apple refunds or revokes a transaction, the associated Premium entitlement may be removed. A refund is not a mechanism for recovering or deleting your locally stored app data.
Consumer rights
Depending on the law applicable to your transaction, you may have rights if purchased digital content is not supplied or does not conform to its description, including repair or other legally available remedies. These rights are not excluded by this page, by the Apple refund process or by the one-time or subscription purchase model.
Managing subscriptions
Monthly and Annual subscriptions renew automatically until canceled through Apple. Review the renewal date and current price in your Apple subscription settings. You can manage or cancel them in Settings on your device by opening your Apple Account and choosing Subscriptions. Deleting Auriezon does not cancel an Apple subscription.
After cancellation, access normally continues until the end of the paid period, subject to Apple's transaction status and any applicable refund. Canceling renewal does not itself request a refund. A Lifetime purchase has no recurring renewal to cancel.
Apple subscription management guidance: https://support.apple.com/en-us/118428
Help and official information
Auriezon support: https://sqytch.com/auriezon/support/
Apple refund requests: https://reportaproblem.apple.com/
Apple refund guidance: https://support.apple.com/en-us/118223
Apple Media Services Terms: https://www.apple.com/legal/internet-services/itunes/